Refund policy

Thank you for shopping with Simonne Alonzo Publishing. We’re committed to delivering thoughtful, high-quality books designed to uplift, empower, and inspire.

Physical Products (Print Books)

All sales are final. However, we will gladly replace or refund your order if:

• The item arrives damaged or misprinted
• You received the wrong item

To request a replacement or refund, please email contact@simonnealonzo.com within 7 days of delivery with:

• Your order number
• A clear photo of the item and packaging

We do not offer refunds for reasons related to content preference or change of mind.

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Digital Downloads

All digital product sales are final. Due to the nature of digital files, we do not offer refunds or exchanges once the file has been delivered.

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Contact Us

If you have any questions, please contact us at:
📧 contact@simonnealonzo.com